Privacy Policy

Last Updated: 09/09/2024

At PyNoxi (pynoxi.com), we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our website, services, and products. By accessing or using PyNoxi, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of personal information to provide you with hosting services, improve our offerings, and ensure a safe and efficient experience on our platform.

a. Information You Provide Directly

When you interact with PyNoxi, we may collect:

  • Account Information: Name, email address, phone number, billing address, and payment information when you create an account, purchase hosting services, or register a domain.
  • Communications: Messages or emails sent to customer support or inquiries made via contact forms.

b. Information We Collect Automatically

We may also collect data automatically when you use our services, including:

  • Log Data: IP addresses, browser type, internet service provider (ISP), referring/exit pages, and date/time stamps.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience and gather analytics. You can control cookie preferences through your browser settings.

c. Information from Third Parties

In some cases, we may receive information about you from third-party sources, such as domain registration authorities, payment processors, or social media services, when you use them to sign in or pay for services.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our web hosting, domain registration, and related services.
  • Process payments and manage billing.
  • Improve, personalize, and enhance user experience on our website.
  • Communicate with you regarding updates, service notifications, and customer support.
  • Monitor and improve the security and performance of our services.
  • Comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with trusted third-party vendors and service providers who assist us in operating our website and delivering services (e.g., payment processors, domain registrars, SSL providers).

  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or in response to valid requests by public authorities (e.g., a court or government agency).

  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the business deal.

  • With Your Consent: We may share your information with third parties when you have given explicit consent for us to do so.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations. This includes retaining certain billing information for tax and accounting purposes.

5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request that we update or correct inaccurate information.
  • Deletion: You may request that we delete your personal information, provided we do not need it for legal or regulatory purposes.
  • Restriction: You can request that we limit the processing of your personal data under certain circumstances.
  • Portability: You can request that we transfer your personal information to another service provider.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request in compliance with applicable data protection laws.

6. Data Security

We implement industry-standard security measures, such as encryption and firewalls, to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We strive to protect your personal data but cannot guarantee its absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Cookies Policy

PyNoxi uses cookies and similar tracking technologies to provide you with an optimized browsing experience. These cookies allow us to remember your preferences, improve the functionality of our site, and analyze traffic. You can adjust your browser settings to decline cookies, but this may affect your experience on our site.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page, and the updated policy will take effect upon posting. We encourage you to review this policy regularly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your privacy rights, please contact us at:

Email: [email protected]
Website: pynoxi.com